Guwahati, Wednesday, January 10, 2018
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Maximise clients’ satisfaction: CGDA

 SHILLONG, Jan 9 - Controller General of Defence Accounts (CGDA) Veena Prasad told Defence Accounts department to maximise clients’ satisfaction.

 “There is a need to stress on the need to recalibrate the efforts put in by Defence Accounts Department to maximise clients’ satisfaction,” Prasad was quoted by a Defence spokesperson here. The CGDA inaugurated the new Defence Accounts residential complex here.

He said that the department has automated and launched several IT-enabled projects such as Project Dolphin wherein pay and allowances of soldiers are paid directly into their bank account, Project Tulip which caters to the Defence civilians across the country and a Pension Portal which benefits over 30 lakh Defence pensioners. – PTI

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